At pots888, your privacy is not an afterthought – it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use it, and the rights you have over your own information.
Effective Date: 1 January 2026 | Last Updated: 1 January 2026This Privacy Policy ("Policy") describes how pots888 ("pots888," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," "the Player") who access or use the pots888 website at pots888.org and all associated services, games, promotions, and features (collectively, the "Services").
pots888 is committed to protecting the privacy and security of your personal data. We recognise that Filipino players trust us with sensitive information, and we take that responsibility seriously. This Policy is designed to be transparent, plain, and easy to understand – because you deserve to know exactly what happens to your data.
By registering a pots888 account or using any part of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pots888 platform.
This Policy should be read alongside our Terms & Conditions, which govern your use of the pots888 platform more broadly.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, pots888 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the pots888 platform.
As the Personal Information Controller, pots888 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations.
If you have any questions or concerns about how pots888 handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
pots888 collects the following categories of personal data from players and platform users:
3.1 Identity & Contact Data
3.2 Identity Verification (KYC) Data
3.3 Financial Data
3.4 Gaming Activity Data
3.5 Technical & Device Data
3.6 Communications Data
pots888 collects personal data through the following means:
pots888 uses your personal data only for the purposes described in this Policy. The table below summarises the primary purposes for which we process your data and the corresponding legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Identity verification (KYC/AML) | KYC documents, identity data | Legal obligation |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Providing gaming services | Gaming activity, account data | Contract performance |
| Fraud prevention and security | Technical data, financial data | Legitimate interest / Legal obligation |
| Responsible gaming monitoring | Gaming activity, account data | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Marketing and promotions | Contact data, gaming activity | Consent |
| Regulatory reporting | Identity, financial, gaming data | Legal obligation |
| Platform improvement and analytics | Technical data, gaming activity | Legitimate interest |
pots888 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Under the Philippine Data Privacy Act of 2012 (RA 10173), pots888 processes your personal data on the following legal grounds:
pots888 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
pots888 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory obligation |
| KYC / identity documents | Duration of account + 5 years after closure | AMLC and PAGCOR requirements |
| Financial transaction records | Duration of account + 5 years after closure | Anti-money laundering obligations |
| Gaming activity records | Duration of account + 3 years after closure | Dispute resolution and compliance |
| Customer support communications | 3 years from date of communication | Dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
| Technical / device logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, pots888 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures. Where data has been anonymised, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
pots888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While pots888 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own pots888 account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
pots888 uses cookies and similar tracking technologies to enhance your experience on our platform, to keep you logged in, to remember your preferences, and to analyse how our platform is used. The following types of cookies are used on the pots888 platform:
You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the performance and functionality of the pots888 platform. For more information about managing cookies in your browser, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by pots888. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to request a copy of the personal data pots888 holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your pots888 account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account settings.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible.
If you believe pots888 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
pots888 will respond to all data privacy rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it.
Please note that certain rights are subject to limitations under applicable law. For example, we may be unable to delete data that we are legally required to retain for regulatory compliance purposes.
The pots888 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. pots888 does not knowingly collect personal data from individuals under the age of 21.
As part of our registration and KYC process, pots888 verifies the age of all players. Any account found to belong to a person under 21 years of age will be immediately suspended, and any personal data collected in connection with such an account will be securely deleted, except where retention is required by law.
pots888 primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines – for example, cloud infrastructure providers or international KYC verification partners.
Where personal data is transferred outside the Philippines, pots888 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012. These safeguards may include:
You may request further information about the safeguards applicable to any specific international transfer of your personal data by contacting our Data Protection Officer.
pots888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players by email and/or through a prominent notice on the pots888 platform prior to the changes taking effect.
The effective date at the top of this Policy indicates when the current version came into force. We encourage you to review this Policy periodically to stay informed about how pots888 protects your personal data. Your continued use of the pots888 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
The most current version of this Privacy Policy will always be available at pots888.org/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pots888 handles your personal data, please contact our Data Protection Officer through the following channels:
We aim to acknowledge all privacy-related enquiries within 3 business days and to provide a full response within 30 calendar days.
If you are not satisfied with our response, or if you believe that pots888 has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
Six pillars of data protection that every Filipino pots888 player can count on.
Every connection to pots888 is protected by bank-grade SSL encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
pots888 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Your rights as a Filipino data subject are fully respected and upheld.
pots888 has a designated Data Protection Officer (DPO) responsible for overseeing all data privacy matters and ensuring ongoing compliance with Philippine privacy law.
pots888 will never sell, rent, or trade your personal data to third parties for commercial gain. Your information is used only to provide and improve our Services.
Access, correct, download, or request deletion of your personal data at any time. pots888 gives you real control over your information through your account settings and our DPO.
In the unlikely event of a data breach, pots888 will notify affected players and the National Privacy Commission promptly, in full compliance with RA 10173 requirements.
⚠️ Gambling is addictive. Know when to stop. pots888 is strictly for players aged 21 and above. If gaming is negatively affecting your life or the lives of those around you, please visit our Responsible Gaming page for self-help tools and support resources available to Filipino players.
Your Privacy. Our Priority.
Now that you know exactly how pots888 protects your personal data, you can focus on what matters – enjoying the best online gaming experience in the Philippines. Slots, live casino, sports betting, bingo, and more, all in one secure platform.
🔞 Must be 21 years or older to register and play. Gambling is addictive. Know when to stop.