pots888 Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") govern the relationship between pots888 and any individual who accesses or uses the pots888 website, mobile platform, games, promotions, or any other services offered under the pots888 brand (collectively, the "Services").

By completing the registration process, clicking "I Agree," or by simply accessing and using the pots888 platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be legally bound by them. These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions that may be published on the pots888 platform from time to time.

pots888 reserves the right to update or modify these Terms at any time. Continued use of the platform following the publication of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2 Eligibility & Age Requirements

Access to and use of the pots888 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the Services:

• You must be at least 21 years of age, as required under Philippine gaming regulations administered by the Philippine Amusement and Gaming Corporation (PAGCOR).
• You must be a resident of or physically located in the Republic of the Philippines at the time of accessing the Services.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of pots888, or an immediate family member of any such person.
• You must not be self-excluded from gambling services or subject to any exclusion order issued by PAGCOR or any other relevant authority.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

By registering a pots888 account, you represent and warrant that you meet all of the eligibility requirements listed above. pots888 reserves the right to request documentary proof of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed.

3 Account Registration

To access the full range of pots888 Services, you must register a player account. The following conditions apply to account registration and maintenance:

• One Account Per Player: Each player is permitted to hold only one (1) pots888 account. Creating multiple accounts – whether under the same name, different names, the same device, or the same household – is strictly prohibited and constitutes a material breach of these Terms.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, email address, and mobile number. Providing false or misleading information is grounds for immediate account suspension.
• Account Security: You are solely responsible for maintaining the confidentiality of your pots888 login credentials. You must not share your username or password with any third party. pots888 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.
• KYC Verification: pots888 is required to verify the identity of all players before processing withdrawals. You will be required to submit a valid Philippine government-issued identification document (e.g., PhilSys ID, passport, driver's licence, UMID, SSS ID, or voter's ID) as part of the Know Your Customer (KYC) process.
• Account Updates: You must promptly notify pots888 of any changes to your registered information by updating your account profile or contacting our support team.

pots888 reserves the right to refuse registration or to close any account at its sole discretion, including where it suspects fraud, money laundering, or any other violation of these Terms or applicable law.

4 Deposits & Payments

pots888 accepts deposits in Philippine Peso (PHP / ₱) through the following approved payment methods:

• GCash
• PayMaya / Maya
• Bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank
• Debit card (Visa/Mastercard debit issued by Philippine banks)

The minimum deposit amount is ₱100. Deposits are credited to your pots888 account balance in real time or within the processing time specified for each payment method. pots888 does not charge fees on deposits, though your payment provider may apply their own charges.

All funds deposited into your pots888 account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. pots888 reserves the right to return funds to the source payment method and suspend the account if a third-party deposit is detected.

pots888 is not a financial institution and does not pay interest on account balances. Funds held in your pots888 account are held for the purpose of gaming activity only.

5 Withdrawals

Players may request withdrawals of available funds from their pots888 account at any time, subject to the following conditions:

• KYC Completion: Your account must have completed the full KYC verification process before any withdrawal can be processed. Unverified accounts will not be permitted to withdraw funds.
• Minimum Withdrawal: The minimum withdrawal amount is ₱500. Requests below this threshold will not be processed.
• Withdrawal Method: Withdrawals will be returned to the same payment method used for the most recent deposit, where technically possible. pots888 reserves the right to require withdrawal via a specific method for compliance purposes.
• Processing Time: pots888 aims to process withdrawal requests within 24 hours of approval. Actual receipt of funds depends on the processing times of the receiving payment provider. GCash and Maya withdrawals are typically processed within minutes of approval.
• Bonus Wagering Requirements: Funds derived from bonuses or promotions may not be withdrawn until all applicable wagering requirements have been met. Attempting to withdraw bonus funds before meeting wagering requirements may result in the forfeiture of the bonus and any associated winnings.
• Verification Requests: pots888 may request additional documentation before processing a withdrawal, including proof of identity, proof of address, or proof of payment method ownership. Failure to provide requested documentation within 14 days may result in the withdrawal request being cancelled.

pots888 reserves the right to delay or decline any withdrawal request where it has reasonable grounds to suspect fraud, money laundering, or a breach of these Terms.

6 Bonuses & Promotions

pots888 offers various bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to the following general conditions, as well as any specific terms published alongside each individual offer:

• Bonuses are available to eligible registered players only. pots888 reserves the right to determine eligibility at its sole discretion.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless otherwise stated.
• All bonuses are subject to wagering requirements. The specific wagering requirement applicable to each bonus will be stated in the individual promotion terms. Unless otherwise specified, the standard wagering requirement is 30x the bonus amount.
• Wagering requirements must be completed within the validity period specified for each bonus. Bonuses that expire before wagering requirements are met will be forfeited along with any associated winnings.
• pots888 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• Any attempt to abuse the bonus system – including but not limited to creating multiple accounts, using third-party funds, or employing low-risk betting strategies to meet wagering requirements – will result in the forfeiture of the bonus and may result in account suspension.

7 Gameplay Rules

All games available on the pots888 platform are governed by individual game rules, which are accessible within each game interface. The following general gameplay conditions apply across all pots888 games and betting markets:

• All bets placed on pots888 are final once confirmed. Bets cannot be cancelled or amended after confirmation, except where explicitly permitted by the rules of a specific game or market.
• pots888 uses certified Random Number Generator (RNG) technology for all virtual games. Live dealer games use genuine physical randomness under controlled studio conditions. The integrity of all game outcomes is independently verified.
• In the event of a technical malfunction or disconnection during a game round, pots888 will endeavour to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, bets will generally be voided and stakes returned to the player's account.
• pots888 reserves the right to void any bet or game result where it has reasonable grounds to believe that the outcome was affected by technical error, software malfunction, or any form of cheating or collusion.
• For sports betting markets, pots888 follows standard industry rules for the settlement of bets, including rules governing postponed events, abandoned matches, and incomplete markets. Specific settlement rules are published within each betting market.
• Maximum bet limits apply to all games and markets. These limits are displayed within each game or market and may vary based on your account status and the specific game being played.

8 Prohibited Conduct

The following conduct is strictly prohibited on the pots888 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering more than one pots888 account, or assisting another person in doing so.
• Providing false, inaccurate, or misleading information during registration or at any other time.
• Using the pots888 platform for any unlawful purpose, including money laundering, fraud, or the financing of illegal activities.
• Attempting to manipulate game outcomes through the use of software, bots, scripts, artificial intelligence tools, or any other automated means.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Exploiting software bugs, errors, or vulnerabilities in the pots888 platform. Any such vulnerabilities must be reported to pots888 immediately and must not be exploited for personal gain.
• Engaging in any form of bonus abuse, including but not limited to creating multiple accounts to claim bonuses, using third-party funds to meet deposit requirements, or employing strategies designed to circumvent wagering requirements.
• Accessing the pots888 platform from a jurisdiction where online gambling is prohibited.
• Allowing any third party to access or use your pots888 account.
• Engaging in any conduct that is abusive, threatening, or harassing toward pots888 staff or other players.

9 Responsible Gaming

pots888 is committed to promoting responsible gaming and to providing tools that help players maintain control over their gaming activity. We believe that gaming should always be a form of entertainment, never a source of financial or personal harm.

The following responsible gaming tools are available to all pots888 account holders:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your pots888 account. Limits take effect immediately and can only be increased after a mandatory 24-hour cooling-off period.
• Session Time Limits: Set reminders that notify you of how long you have been playing in a single session.
• Reality Checks: Enable periodic pop-up notifications during gameplay that display your session duration and net gaming activity.
• Self-Exclusion: Temporarily or permanently exclude yourself from the pots888 platform. Self-exclusion periods of 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent exclusion are available. During any self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or place bets.
• Account Closure: You may request permanent closure of your pots888 account at any time by contacting our support team.

pots888 also reserves the right to impose responsible gaming measures on any account where we identify patterns of behaviour that suggest problem gambling, including but not limited to imposing deposit limits, requiring a cooling-off period, or initiating account closure.

10 Intellectual Property

All content on the pots888 platform, including but not limited to the pots888 brand name, logo, website design, graphics, text, software, game content, and promotional materials, is the exclusive intellectual property of pots888 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pots888 platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any pots888 content without prior written consent.
• Modify, adapt, translate, or create derivative works based on pots888 content.
• Reverse engineer, decompile, or disassemble any pots888 software.
• Use the pots888 brand name, logo, or trademarks in any manner without prior written authorisation.

Any unauthorised use of pots888 intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by pots888.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, pots888 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the pots888 platform, including but not limited to:

• Loss of winnings or profits resulting from technical malfunctions, disconnections, or service interruptions.
• Loss or corruption of data.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any reliance placed on information or content published on the pots888 platform.
• Delays in the processing of deposits or withdrawals caused by third-party payment providers.

The pots888 platform is provided on an "as is" and "as available" basis. While pots888 makes every reasonable effort to ensure the platform is available and functioning correctly at all times, we do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

Nothing in these Terms shall limit or exclude pots888's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

12 Privacy & Data Protection

pots888 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering a pots888 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

pots888 is committed to protecting the privacy and security of your personal information. We implement industry-standard security measures, including 256-bit SSL encryption, to protect your data from unauthorised access, disclosure, or misuse.

Your personal data will not be sold to third parties. pots888 may share your data with trusted service providers, payment processors, and regulatory authorities where required by law or necessary for the provision of our Services.

13 Account Termination

pots888 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within the required timeframe.
• Discovery that the account holder does not meet the eligibility requirements set out in Section 2.
• Receipt of a self-exclusion request from the account holder.
• Direction from PAGCOR or any other competent regulatory authority.

Upon account closure, any remaining balance of verified, non-bonus funds will be returned to the account holder via the registered payment method, subject to the completion of any outstanding verification requirements and the deduction of any amounts owed to pots888.

You may also request voluntary closure of your pots888 account at any time by contacting our support team. Voluntary closure requests will be processed within 5 business days.

14 Amendments to These Terms

pots888 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, pots888 will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.

Your continued use of the pots888 platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure in accordance with Section 13.

The most current version of these Terms will always be available at pots888.org/terms-conditions. The effective date at the top of this document indicates when the current version came into force.

15 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, pots888 encourages players to attempt to resolve disputes informally by contacting our customer support team. pots888 is committed to resolving player complaints fairly and promptly.

If a dispute cannot be resolved through informal means, players may escalate the matter to PAGCOR or any other relevant regulatory authority with jurisdiction over online gaming in the Philippines.

16 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the pots888 platform, please contact us through the following channels:

• Live Chat: Available 24/7 through your pots888 account dashboard – the fastest way to reach our support team.
• Email: [email protected]

Our support team is staffed by Filipino-speaking agents available around the clock. We aim to respond to all email enquiries within 24 hours.